FAQs

Our NAME LABELS stick best on smooth, hard and dry surfaces. Allow 24 hours after first use before washing item on which label is used. 

Are your labels waterproof?

 

Our NAME LABELS are not meant for clothes. To label clothes please use IRON-ON labels only.

 

Labels will have limited adherence to surfaces that have uneven texture, design, grooves, contours or special chemical coatings. 

 

Name labels are not advised for use on swimming gear such as swimming goggles or swim caps. The materials used in manufacture of these products is meant to stretch extensively and contract with each use and this makes the labels ineffective. Additionally,  repeated prolonged exposure to chemicals in swimming pools affects the adhesive of the labels.

 

 

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IRON-ON LABELS

 

1. Follow fabric and garment relevant care before ironing labels. 
2. Always use the muslin cloth while using iron on label.
3. Do not use iron directly over label.
4. TURN OFF steam function on your iron while using iron on labels.
5. Proper application requires the correct heat, pressure and time. Follow instructions sent with your labels.
6. Iron-on labels can be ironed to the care label of a garment.
7. Allow label to cool before touching.
8. After putting on the iron-on label for the first time, WAIT 24 HOURS  before washing garment.

Are the Iron On Labels permanent?

• The iron on labels, when adhered properly fuse to the material of the garment and are permanent. 
• Depending on the type of washing method and detergent used or prolonged exposure to harsh sunlight, the ink may fade over time.
• Repeated direct ironing over the labels will also cause the ink to fade over time. 

HOW TO ORDER

Click on Login on the home page. If you are a new user, you can sign up by clicking on the NEW CUSTOMER. You will be required to fill in the basic details to enable you to order and save your information for future use.

 

Your Account allows you to keep track of your orders, view and update your order details, and gives you control over your transactions. You can store your personal details for future visits, and keep a track on the status of your orders. You can also send labels to your friends and family from your account as gifts.

Whilst shopping on labelshabel.com , you may select multiple products, in order to make multiple selections, you must add your selected roducts/items one after the other to the shopping card for a consolidates selection and checkout for payment of multiple products for your purchase in one go.

 

Once you have selected your labels designs, you will be provided with an online invoice with details of your order. To proceed to confirm your order, you will be required to complete your transaction via our payment gateway, on successful payment for the order you will be provided by a unique payment reference number confirming your payment and order.

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PAYMENTS

You may pay via online banking, credit cards, debit cards and payu money when purchasing from labelshabel.com

 

YES.  We now accept international credit cards. 

Your credit card information is protected with a secure SSL certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology.

You can change from COD to prepaid, as long as the order has not been dispatched. once the package leaves our office, the mode of payment cannot be changed.

To retrieve your password, please click on the link below “Returning Customer” and enter in your email to obtain you new password. We will send your password to the email address we have on file for your account.

Yes, you can easily create and send labels from your own account  to friends, family members and anyone else whom you would like to send to. Ensure that the shipping address you enter is the one where you would like us to send the labels. 

We endeavour to use the latest security to ensure safekeeping of your information. Check out the Privacy Policy for more details regarding security matters on our homepage.

We endeavour to use the latest security to ensure safekeeping of your information. Check out the Privacy Policy for more details regarding security matters on our homepage.

 

Please sign in to your account and click on orders status.

You must request for cancellation of an order within 4 hours of placing it, as most orders are sent for printing within 4-6 working hours. You can place a cancellation request by emailing: info@labelshabel.com or by calling us. If you try to cancel an order after 4 hours of placing your order/ payment, we cannot process a refund.

Please note that we only accept change requests when sent over email or directly communicated over phone call, within 4 hours of placing the order. Messages sent on social media like facebook or instagram, or whatsapp are only monitored periodically and not by the team that handles production, whereas email is monitored instantly by the team incharge of production. 

Please visit store policy for order cancellation on our home page for more information.

If you cancel within 4 hours of placing an order, we will refund your money in the same mode as you used to make a payment. If you cancelled an order after 4 hours, we cannot process a refund. If you choose not to accept the order even after it has been printed, we will still not be able to issue you a refund.

Please visit our store policy on our home page for more information.

 

NO. Once your order has been processed and dispatched, we are unable to redirect delivery of your product to another address.

Orders take between 1- 8 working days, to be processed and dispatched. Products like labels are usually ready within 1-2 days. Products like wrapping papers, engraved pencils, note pads, planners etc take between 2-8 days. if your order consists of multiple items, then it is shipped collectively once everything is ready. Estimated time of delivery varies city to city. We ship using leading courier companies such as Bluedart, Delhivery, Aramax etc. Delivery time takes 2-3 working days depend on your location.

We are now shipping all over the world. 

 

We include Taxes in your purchase price. 

 

Once your order has been dispatched, you will receive an email containing your airway bill number to track your package. If you have registered, you can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status.