Help centre
Frequently asked questions
Are your labels really waterproof?
Yes. Our name labels are printed on polyester with waterproof adhesive and tested to marine-immersion standards - perfect for water bottles, tiffins and lunch boxes. Allow 24 hours after applying before the first wash.
Are the labels dishwasher-safe?
Yes - our name labels are dishwasher-safe, waterproof and non-tear, designed to stay put on bottles, boxes and books. Allow 24 hours after applying before the first wash.
Where do the labels stick best?
On smooth, hard, dry surfaces - bottles, boxes, books, stationery. They hold less well on textured, grooved or chemically coated surfaces, and we don't recommend them for swimming gear.
Can I label clothes with name labels?
Use our iron-on labels for clothes. They fuse permanently to cotton and cotton-blend fabrics - apply with the muslin cloth provided, steam off, and wait 24 hours before washing.
What comes in a Mixed Pack?
Each Mixed Pack combines waterproof labels in 4-5 shapes and sizes with iron-on clothing labels and bag tags (contents vary by pack) - covering water bottles, tiffins, shoes, uniforms, books and stationery in one order, all printed with your child's name and theme.
Can two siblings share one pack?
Yes - as a special deal, our large Mixed Packs can be split into two names for siblings or friends at a nominal extra cost. One pack, two names, so everyone is happy. Choose the option on the product page.
How long does my order take?
All orders are processed and dispatched within 1-8 working days. Our working days are Monday to Friday, excluding public holidays and unforeseen events. Photo books and custom design work are dispatched after you approve your digital proof. Once dispatched, delivery takes 2-5 working days by courier depending on your location.
How much is delivery?
Delivery is charged at checkout based on order value. We ship with Bluedart, Delhivery and other leading couriers, with tracking emailed on dispatch. (Limited-time offer: free shipping on orders above Rs 2,500.)
Do you ship internationally?
Our website currently ships within India. International orders are arranged on specific request - contact us on WhatsApp (+91 70422 62266) or email info@labelshabel.com with your requirement and destination, and we'll confirm the order and shipping details personally.
Can I cancel or change my order?
Within 4 hours of ordering, yes - email info@labelshabel.com (email reaches our production team instantly; social media doesn't). Because everything is made to order, we can't cancel or refund after production begins.
What if there's a printing mistake?
If the error is ours, we reprint and resend free, no questions asked. Please double-check names and spellings when ordering - errors in the details you send us can't be refunded.
Will I see a proof before printing?
Photo books and custom design work include a digital proof laid out by our designers, which you approve before we print. Standard labels and stationery are printed exactly as you type the name - please double-check spellings before ordering.
Do you make return gifts for birthdays and parties?
Yes - our personalised name label packs, drawing sets, notebooks and clipboards are the return gifts moms and kids both love. Packs are personalised with one name per pack, and bulk party orders are welcome - see Return Gifts or WhatsApp us with your date and quantity.
Do you take custom, bulk or business orders?
Absolutely - it's one of our favourite things to do. Business labels, branded packaging, wedding and event stationery, birthday return gifts in bulk, and fully bespoke projects. Start at our Custom Orders page or brief us via Events & Bulk Orders.
Do you have a first-order discount?
Yes - join our mailing list (the signup box is at the bottom of every page) and we'll email you a 10% welcome code for your first order. One use per customer.
How do I pay? Is it secure?
UPI, credit/debit cards (including international cards), netbanking, wallets, EMI and BNPL - all processed securely via PayU - plus Cash on Delivery on serviceable pincodes. Checkout is encrypted end-to-end on Shopify's PCI-compliant platform.
How do I track my order?
You'll get an email with the airway bill number the moment your order ships. Registered customers can also track from My Account > Order Status.
Still stuck? WhatsApp us on +91 70422 62266 or email info@labelshabel.com - we reply fast on working days.