Refund policy

Returns, Refunds & Cancellation Policy

Last updated: 19 July 2026 · Domestic: applicable to India

Personalised products

Because our products are customised and personalised to your order, we are unable to offer refunds, returns or exchanges once an order has been executed.

  • If there is a printing error from our end, we will gladly reprint and resend, at no extra cost, the same product as was ordered and paid for.
  • It is your responsibility to ensure all spellings, names and icons chosen are accurate and final before ordering. Spelling mistakes and other errors from the customer's end are not our responsibility and no refunds will be entertained on that account.
  • If a product is damaged in transit, please return the products with their original packaging and we will gladly resend your order at no extra cost.
  • While our labels are designed to be long-lasting and tear-proof, we offer no guarantee against intentional damage or persistent peeling attempts.

Cancellation of order

You must request cancellation within 4 hours of placing an order, as most orders are processed soon after they are created on the website. Place a cancellation request by emailing customercare@labelshabel.com or info@labelshabel.com. If you try to cancel an order after 4 hours, we cannot process a refund.

Chargeback & refund on cancellation

Once your cancellation request has been accepted, we will refund the order amount via the same medium you transacted with us (credit/debit card, UPI, net banking, etc.) or issue a store credit to your Label Shabel account equivalent to the amount of your purchase. All refunds are processed within 3-4 working days. Store credit is issued in the form of a special coupon code valid for 90 days from the date of issue; once a store credit coupon code has lapsed its validity, it cannot be re-issued.

Exceptions & contact

Labelshabel.com reserves the right to amend this returns and refunds policy from time to time, and to override it in individual cases based on the merits of the claim - please contact grievances@labelshabel.com for help. Labelshabel.com reserves the right of final decision in all matters. Nothing in this policy limits your rights under applicable consumer protection law.